Country Business Analyst (IT Manager)

Job Purpose

This role is based within the Africa Digital & IT Transformation department.

The Country Business Analyst (CBA) is expected to be self-sufficient,

effectively managing their workload and priorities in alignment with the needs

of the local business. Acting as a liaising and business partner. Working with

cross-functional teams to identity value-add, growth and improvement

opportunities.

The role involves building strong working relationships with business

functions in-market and across the region, enabling effective and smooth

running of the business through Data & Technology.

The CBA is responsible for managing business applications, business

processes and support users in their day-to-day business operations.

Coordinating, planning and leading Digital and Technology related activities.

Reporting Relationships

This role reports directly to the Head of Digital & IT

Transformation, Africa.

Job context & scope

Key Duties and Responsibilities

The key duties and

responsibilities of this role will focus mainly on the following areas:

·       Gather and analyze data

for potential business expansion. Collaborate with relevant business stakeholders

to understand their data requirements and provide data solutions that meet

their needs.

·       Collaborate with

commercial and other business functions to provide data-driven insights that

shape go-to-market strategies, process improvements and automations.

·       Act as a liaison between

local teams and regional/global headquarters.

·       Gather and document

business requirements for system enhancements or new initiatives.

·       Facilitate communication

to ensure alignment between business goals and system capabilities.

·       Supporting and driving

local digital transformation in line with regional/global strategies.

·       Supporting and driving a data

& analytics culture and maturity

·       Project Management.

Overseeing IT Business projects from initiation to completion.

·       Training & Support.

Providing training and support to end-users.

**Qualifications, Key Competence &

Skills:**

·       Graduate in Computer

Science, Engineering, Mathematics, or a technology and Business-related fields.

·       Demonstrated ability to

function as a technology business partner and effectively translate business

needs into technical solutions.

·       Excellent communication

& stakeholder management, analytical thinking, and problem-solving skills.

·       Ability to manage multiple

priorities in a fast-paced environment

·       Experience with agile or

hybrid project management methodologies is a plus.

·       Strong understanding of

field sales operations and retail execution in the CPG context

·       Experience in data

analytics, dashboards, and reporting tools (e.g., Power BI, Tableau). And ability

to interpret data and draw actionable conclusions

·       Proactive and

collaborative. Takes initiative to identify business improvement opportunities. Works

well in teams and thrives in a collaborative, performance-driven culture.

·       Familiar with ERP and

business intelligence systems (e.g. SAP, Oracle..)

Key Behaviours

The following Behaviours

will be vital to be successful within this role

Generic Accountabilities

Plan and

organise own workload, typically planning from weeks to a few months ahead,

ensuring delivery of agreed objectives in line with commercial

requirements  Technical

or vocational qualification relevant to the role, or equivalent relevant work

experience

Develop

positive working relationships with colleagues and external stakeholders to

assist in achieving objectives for own area  Strong

analytical skills. Ability to analyse data and draw conclusion

Implement

strategic innovation that support value generating use cases for the business  Ability

to support others by sharing technical knowledge and providing advice

Identify

opportunities to deliver continuous improvement within the business Track

record of deploying and managing projects

Ensure

knowledge of regulations, policies and procedures in own area is up to date

and be able to apply these quickly to different situations.

Indicative Knowledge, Skills and Experience

Technical or vocational qualification relevant to the role, or equivalent relevant work experience

Strong analytical skills. Ability to analyse data and draw conclusion

Ability to support others by sharing technical knowledge and providing advice

Track record of deploying and managing projects

Strong communication skills, including the ability to communicate effectively with stakeholders and colleagues