CREDIT & COLLECTIONS OFFICER – NAKURU
Job summary
The Credit & Collections Officer will be in charge of managing the company's credit portfolio, assessing customer creditworthiness, monitoring repayments, maintaining portfolio quality & ensuring timely debt recovery. Will work closely with the Sales Team to support business growth while minimizing credit risk. Application to jobs@powervision.co.ke
Min. qualification
Bachelors
Experience level
Mid level
Experience length
3 years
Language
English
Working hours
Full Time - 8 to 5
Applicant location
Kenya
Job description & requirements
Key Responsibilities
- Conduct customer credit assessments and evaluate credit applications.
- Verify customer information and supporting documentation before approval.
- Monitor customer repayment schedules and ensure timely collections.
- Follow up on overdue accounts through phone calls, field visits, and other approved channels.
- Implement debt recovery strategies and maintain healthy portfolio quality.
- Prepare ageing reports, collection reports, and portfolio performance analyses.
- Reconcile customer accounts and resolve payment discrepancies.
- Work closely with Sales Executives and County Sales Managers to support quality customer acquisition and collections.
- Maintain accurate customer records and ensure compliance with company credit policies.
- Provide regular feedback on customer repayment trends and market conditions.
Qualifications & Experience
- Bachelor's Degree in Finance, Accounting, Business Administration, Economics, Banking, or a related field.
- Minimum of 2 years' experience in credit administration, debt collection, accounts receivable, loan management, or related functions.
- Experience in Microfinance Institutions (MFIs), SACCOs, Asset Financing, PAYGO Financing, Renewable Energy, FMCG credit management, or debt recovery will be an added advantage.
- Experience conducting customer verification and field collections.
- Proficiency in Microsoft Office applications and credit management systems.
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