Associate Special Functions Supervisor – Cafeteria Services Job Strathmore University

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Basic job summary:

The jobholder is responsible for supporting the planning and delivery of catering services for special functions, events, and official ceremonies across the university. The Associate Special Functions Supervisor assists in coordinating service staff, organizing logistics, and ensuring high standards of service, cleanliness, and customer satisfaction during special events.

Key Responsibilities:

Event Support and Coordination

The key tasks include, but are not limited to:

• Assist in setting up dining areas, buffet lines, beverage stations, and other service points for events.
• Ensure that food and beverage services are delivered according to event plans and guest expectations.
• Work with the Special Functions Supervisor to coordinate event logistics and timelines. Supervision of Service Staff

The key tasks include, but are not limited to:

• Guide and oversee waitstaff, stewards, and casuals during events and special functions.
• Provide task briefings and ensure all team members understand event service protocols.
• Monitor staff conduct, grooming, and adherence to hospitality standards. Quality Control, Service, and Standards

The key tasks include, but are not limited to:

• Ensure food is presented attractively and served at the correct temperature.
• Maintain cleanliness and orderliness throughout the event area before, during, and after service.
• Address guest inquiries or minor complaints and escalate issues where necessary. Inventory and Equipment Handling

The key tasks include, but are not limited to:

• Assist in the setup, transport, and retrieval of catering equipment and supplies before and after events.
• Monitor the usage of event-specific inventory and report any shortages or damages.
• Ensure equipment is properly handled, cleaned, and returned to storage after use. Health and Safety Compliance

The key tasks include, but are not limited to:

• Ensure compliance with hygiene, health, and safety protocols during service.
• Monitor use of PPE, safe food handling, and cleanliness of all service areas.
• Support post-event cleaning and sanitation processes.

Qualifications:

• Diploma in Hospitality Management, Event Management, Food & Beverage Service, or a related field.

How to Apply

Kindly send us a copy of your updated resume and letter of application (ONLY) quoting “Associate Special Functions Supervisor” on the subject line to recruitment@strathmore.edu by 22nd June 2026.