Communications & Engagement Coordinator NGO Job IRC

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Job Overview

We are hiring a Communications & Engagement Coordinator to put Airbel’s best case in front of its most important audiences. Everything in this role orbits around one through-line: Airbel’s narrative and value proposition — from preparing the CRIO for high-stakes internal and external meetings, to managing the Advisory Board’s biannual convenings, to maintaining Airbel’s public-facing digital presence, to coordinating donor-specific pitch materials. In short, the Coordinator ensures that how Airbel tells its story is consistent, compelling, and current across every channel and audience.

The ideal candidate combines editorial judgment with operational reliability. They are a strong communicator and storyteller, with a particular talent for translating highly technical, specialized work for audiences with no grounding in our content — moving fluidly between a donor pitch deck, a leadership briefing, a LinkedIn post, and a media brief, calibrating tone and framing for each. They can also own the practical logistics that make high-stakes engagement work: coordinating inputs across teams, managing timelines, and ensuring nothing falls through the cracks. If this person is great at their job, Airbel’s work will be understood, valued, and supported by the audiences that matter most. It is expected that the candidate will expertly use AI tools in this work.

Major Responsibilities

CRIO Meeting Support

• Provide comprehensive support to ensure the CRIO’s high-stakes meetings — both internal (e.g., CEO, Executive Board) and external — are well-prepared, including development of agendas, pre-reads, briefings, talking points, and presentations.
• Solicit and coordinate inputs from collaborators across the department to ensure meeting materials are accurate, current, and strategically aligned.
• Track action items and follow-through from key meetings, ensuring commitments are documented and progress is monitored.

Advisory Board Support

• Own holistic management of Airbel’s biannual Advisory Board meetings: agenda-setting and planning, preparation of briefing materials, coordination of logistics, and post-meeting follow-through.
• Develop clear, decision-ready materials that enable productive Board engagement with Airbel’s strategy and portfolio.
• Manage ongoing Board communications and ensure timely follow-up on Board-generated action items and commitments.

Fundraising Engagement Support

• Create and maintain a portfolio of pitch materials that showcase Airbel’s topline value proposition to funders, ensuring they compellingly represent current work, impact, and strategic direction.
• Coordinate donor-specific preparation — tailoring pitch materials, developing briefing documents, and aligning content to donor interests — primarily for the CRIO, with capacity to support other senior leaders and teams as available.
• Work closely with fundraising counterparts to ensure pitch and reporting materials are aligned and of consistently high quality.

Communications & Digital Presence

• Own Airbel’s public-facing digital presence, ensuring the website and LinkedIn compellingly and accurately represent current work, team, and impact — in line with established brand guidelines.
• Lead a reboot of Airbel’s website as an early priority, ensuring it compellingly reflects current portfolio, impact, and strategic direction.
• Manage Airbel’s LinkedIn presence: develop a lightweight content calendar, draft and publish posts, and work with subject-matter experts to develop content for specialized areas.
• Ensure streamlined execution of Airbel’s earned media efforts by managing specialist resources (consultants and internal roles), providing the content and context needed to develop and pitch stories for media placement and speaking engagements.

Job Requirements

• 4–6 years of experience in communications, strategic engagement, or a related role — ideally in close partnership with senior leaders in a research, policy, innovation, or humanitarian context.
• Exceptional communication and storytelling skills, with a demonstrated ability to translate complex, technical content into clear, compelling narratives for non-specialist audiences.
• Strong writing and editing skills across formats: executive briefings, pitch decks, web copy, social media, and media briefs.
• Excellent organizational and coordination skills, with the ability to manage multiple concurrent workstreams, track deliverables across teams, and keep complex processes on schedule.
• Experience coordinating earned media efforts, including sufficient understanding of how stories are developed, pitched, and placed to effectively manage specialist resources.
• Experience managing a brand’s digital presence across web and social channels, with comfort using content management systems (e.g., WordPress, Drupal, or similar).
• Demonstrated use of AI tools in professional communications workflows (e.g., drafting, research, content production), with openness to continued experimentation and adoption.
• Excellent interpersonal skills and the ability to work effectively with senior leaders, subject-matter experts, and cross-functional colleagues across cultures and time zones.

How to Apply

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