Ocean Freight Controller Job Intraspeed Arcpro

Logistics Jobs. Intraspeed Arcpro Jobs

Job Purpose

Intraspeed Arcpro is looking for a proactive and detail-oriented Ocean Freight Controller to join their growing logistics team in Nairobi. The successful candidate will be responsible for coordinating ocean freight shipments, customs clearance processes, customer communication, and operational follow-up to ensure smooth cargo movement and excellent customer service.

Key Responsibilities

Ocean Freight & Forwarding Operations

• Coordinate shipment handovers from pricing team or clients.
• Open shipment files physically and in CargoWise system.
• Process IDF applications and coordinate inspections with KEBS-approved agencies.
• Follow up on COC documentation and shipment approvals.
• Coordinate with suppliers, agents, and partners for cargo collection and booking.
• Share pre-alerts and shipment updates with consignees.
• Monitor shipment arrivals, manifest processing, verification, and release.
• Ensure accurate billing, file closure, and invoicing.

Customs Clearance & Documentation

• Verify shipping documents including invoices, packing lists, COCs, and exemptions.
• Coordinate customs entry registration and payment processes.
• Liaise with declaration and field operations teams on cargo verification and release.
• Ensure all operational and billing documentation is complete and accurate.

Road Transport & Transit Coordination

• Coordinate regional cargo transportation within East Africa.
• Verify COMESA, Certificate of Origin, KEBS/UNBS, and related trade documents.
• Monitor manifest processing, movement sheets, and cargo delivery timelines.
• Support transit cargo and transshipment operations.

Customer Service & Client Communication

• Provide daily shipment updates via email, phone, WhatsApp, and SMS.
• Respond promptly to customer and agent inquiries.
• Maintain strong customer relationships through proactive communication.
• Resolve operational issues efficiently and escalate where necessary.
• Coordinate delivery schedules with internal departments.

Operational Compliance & Reporting

• Ensure all third-party documents are uploaded in CargoWise.
• Maintain profitability through effective cost management.
• Ensure timely billing and closure of all shipment files.

Qualifications

• Degree in Business Administration, Maritime Studies, Supply Chain & Logistics, or related field.
• Certificate in Customs Procedures for Freight Logistics & Management is an added advantage.
• 2–5 years’ experience in a similar role within a clearing and forwarding company.
• Experience using ERP systems, preferably CargoWise.
• Strong understanding of freight forwarding and customs clearance procedures.

How to Apply

CVs to be sent to hr@intraspeedarcpro.com by 12th June 2026 with the email subject as OCEAN FREIGHT CONTROLLER. Only shortlisted candidates will be contacted.