Relationship Manager- Mombasa Job M Oriental Bank
Job description & requirements
Banking Jobs. M Oriental Bank Jobs
Are you passionate about building strong customer relationships, delivering exceptional service, and helping businesses grow?
M Oriental Bank is looking for experienced professionals to join their Mombasa Branch
Key Responsibilities
- Oversee the daily operations of the branch to ensure efficiency and excellent customer service.
- Develop and implement strategies to achieve branch business goals and revenue targets. Lead, supervise, and motivate branch staff to enhance performance and productivity.
- Monitor branch sales performance and identify opportunities for business growth. Build and maintain strong relationships with clients and key stakeholders.
- Ensure compliance with company policies, industry regulations, and operational procedures.
- Manage branch budgets, expenses, and resource allocation effectively. Review branch performance reports and implement corrective actions where necessary.
- Resolve customer complaints and ensure high levels of customer satisfaction. Support business development initiatives to increase market share and profitability.
- Conduct staff training, coaching, and performance evaluations. Monitor risk management practices and ensure adherence to internal controls.
- Coordinate marketing and promotional activities within the branch.
This is your opportunity to make a meaningful impact while growing your career with a trusted Kenyan financial partner committed to innovation, excellence, and lasting relationships.
How to Apply
To apply, send your CV and cover letter to: hr@moriental.co.ke
Indicate the role and branch you’re applying for in the subject line.
Applications will be reviewed on a rolling basis.
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