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Senior Officer, Customer Experience Job Moko Home + Living

Moko Home + Living Kenya 2 Apr
Customer Service & Support
Apply now

Job description & requirements

Customer Service Jobs. Moko Home + Living Jobs

Moko Home + Living  is looking for a Senior Officer, Customer Experience to join the team at MoKo.

If you love creating amazing customer experiences, leading teams, and using data to improve how things work, this could be a great fit for you.

Responsibilities

  • You will be responsible for leading and developing a team of 7 Customer Experience Officers while championing Moko’s Inspire Principles.
  • You will improve customer experience through strong team leadership, hands-on support, and data-driven performance improvements, with full accountability for team results and key CX metrics.

How to Apply

Click here to apply

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