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Service Delivery Coordinator Job Baker Hughes

Unknown Kenya 26 Mar
Customer Service & Support
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Job description & requirements

Engineering Jobs, Baker Hughes Jobs.

The Service Delivery Coordinator will ensure that Baker Hughes maximizes its short and long-term revenue and profit opportunities.  Ensure flawless execution, on-time delivery, and contract adherence.  Will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.

******Responsibilities******

  • Applying Health, Safety and Environment standards and procedures in all situations to ensure compliance is maintained.
  • Conducting all activities in line with our non-negotiables, applicable processes, and cultural pillars.
  • Planning, coordinating, and monitoring all job activities outlined in MTJC across organizational boundaries.
  • Handling the scheduling and dispatching of resources in line with job requirements to provide effective support.
  • Managing client relationships through being the primary contact for job preparation, execution, and closeout.
  • Ensuring prompt escalation of issues that can impact service delivery to ensure delivery of clients’ objectives.
  • Ensuring assigned contracts and quotes are fully understood, and invoices are correctly issued to prevent revenue leakage.

******Qualifications******

To be successful in this role, you will:

  • Have a bachelor’s degree from an accredited university or college (or a high school diploma / GED with equivalent work experience).
  • Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams.
  • Have the ability to manage multiple projects and deadlines.
  • Have strong leadership capabilities and the ability to manage and coordinate field personnel.
  • Be successful at building relationships and collaborating to resolve problems.

How to Apply

Click here to apply

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