Visa Desk Coordinator Job
Job description & requirements
Tours and Travel Jobs
JOB SUMMARY
The Visa Desk Coordinator is responsible for managing end-to-end visa application services for individual corporate travelers and group tour clients, covering Africa, Europe, UK, USA, Asia, and other global destinations. The role is both operational and client-facing, requiring strong attention to detail, deep visa knowledge, and excellent relationship management with corporate travel coordinators and group tour contacts.
Read>>>****Stop Making These 3 CV Mistakes Before 2026
Duties and Responsibilities
Corporate Visa Advisory & Sales
- Serve as the primary visa advisor for assigned corporate accounts & group travel applicants
- Advise corporate travel coordinators and travellers on:
- Visa requirements
- Documentation
- Timelines and risks
- Convert visa enquiries into confirmed applications.
- Upsell:
- Travel Insurance.
- Document support services (Company Courier Document Collection)
- Drive consistent growth in visa volumes and revenue per account.
Visa Application Management (End-to-End)
- Manage visa applications for corporate & group travellers including: UK, Schengen, USA, Canada, Middle
- East, Africa and other key destinations
- Ensure:
- Correct documentation
- Accurate forms
- Timely submissions
- Track applications and provide proactive status updates to clients
Risk Assessment & Client Expectation Management
- Assess visa strength before accepting applications
- Clearly advise clients where:
- Chances are weak
- Timelines are unrealistic
- Issue written advisories and disclaimers where required
- Escalate high-risk cases to the Travel Manager before proceeding
Pricing Authority & Revenue Control
- Independently price visa services in line with approved fee structures
- Protect service margins while remaining competitive
- Ensure:
- Fees are clearly communicated
- All billable services are invoiced
- No free work outside approved scope
Corporate Relationship Management
- Maintain close working relationships with:
- Corporate travel coordinators/ bookers
- Group Tours Department.
- Become a trusted advisor by:
- Being accurate
- Being honest
- Not over-promising outcomes
Compliance & Documentation Control
- Ensure all visa files are:
- Complete
- Well documented
- Audit-ready
- Maintain strict confidentiality of client information
- Adhere to embassy, VFS, TLS, and internal SOPs
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Diploma or Degree in Tourism Management, International Relations Business or related field
- Minimum 5 years’ experience in a Travel Management Company (TMC) or travel agency
- Proven experience handling Corporate visa applications, Multiple destinations with complex requirements
- Prior experience as a visa consultant or senior travel consultant is mandatory
- Strong working knowledge of UK, Schengen, USA, Canada, Middle East visa processes, VFS, TLS, embassy booking systems
- Excellent document verification and attention to detail
- Comfortable managing multiple applications concurrently
Read More>>>****Still Writing CVs The Old Way? Here’s Why That’s Costing You
HOW TO APPLY
If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.
Similar jobs
Travel Supplier Relations Officer
Unknown
Job Title: Travel Supplier Relations Officer Date Posted: 21/07/2026 Job Type: Full Time Employer: Corporate Staffing Industry: Tours and Travel Salary: Competitive Location: Nairobi Country: Kenya Deadline: 20/07/2026 Summary: Industry: Travel Technology / Online Travel Marketplace Reporting Line: Chief of Supplier, Customer Relations & Operations Travel & Tourism Jobs. Corporate Staffing Services is recruiting a Travel Supplier Relations Officer for a fast-growing travel technology company. Proficiency in airline distribution, GDS operations (Amadeus, Sabre, Travelport), and supplier relationship management is required. Our client is a fast-growing travel technology company operat
Female Housekeeper
Studio Twenty Two Agencies (abela) Limited
Female candidate. Diploma or Degree qualification in relevant field is required. Previous experience as a housekeeper or cleaner is an added advantage. Good knowledge of household cleaning and maintenance. Honest, reliable, hardworking, and trustworthy. Good communication skills. Must be willing to work in Thika. The salary is 22,000 Kenyan shillings.
Marketing Coordinator
Med Bill, L.l.c
Position Overview Our ideal Marketing Coordinator is highly organized, detail-oriented, and enjoys turning marketing ideas into real, tangible deliverables. They thrive in a collaborative environment and take pride in ensuring marketing activities are executed smoothly and professionally. The Marketing Coordinator is responsible for executing the day-to-day marketing activities that support EPEX’s growth, brand presence, and customer engagement. This role focuses on the practical implementation of marketing initiatives, ensuring campaigns, content, communications, and promotional activities are executed accurately and on schedule. The Marketing Coordinator works closely with leadership a