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Customer Sales Assistant

MIND Quest Limited Nairobi 17 May
Customer Service & Support Full Time Confidential
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Job summary

The ideal candidate will have a passion for fashion, excellent customer service skills, and a proven track record in retail sales. Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Kenya

Language

English

Working hours

Full Time - 8 to 5

Applicant location

Kenya

Job description & requirements

We are seeking a dynamic and fashion-savvy Customer Sales Assistant to join our retail team in Nairobi. The ideal candidate will have a passion for fashion, excellent customer service skills, and a proven track record in retail sales. You will play a key role in creating an outstanding shopping experience, ensuring customer satisfaction, and contributing to the overall success of the store.

Key Responsibilities

Greet and assist customers in a friendly, professional, and engaging manner

Offer product recommendations and styling advice based on customer preferences

Drive sales through excellent product knowledge and upselling techniques

Maintain the visual appeal of the store through proper merchandising and stock arrangement

Process sales transactions accurately using the POS system

Handle customer inquiries, feedback, and returns with professionalism

Monitor inventory levels and assist in stock replenishment

Keep the store clean, organized, and compliant with company standards

Assist in opening and closing duties as scheduled

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