CUSTOMER SERVICE OFFICER
Job summary
Our client in an institutional setting is urgently seeking a Customer Service Officer to join their team in kitengela
Min. qualification
Diploma
Experience level
Mid level
Experience length
3 years
Language
English
Working hours
Full Time - 8 to 5
Applicant location
Kenya
Job description & requirements
Key Responsibilities:
Handling customer inquiries and providing support services
Attending to clients (walk-ins, calls, and emails)
Maintaining accurate customer records and reports
Ensuring high standards of customer satisfaction
Requirements:
Diploma or Degree with 3–5 years experience
Strong communication and interpersonal skills
Computer literate (MS Office basic skills)
Ability to handle clients professionally in a busy institutional environment
Must be based in Kitengela or surrounding areas
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