Executive Assistant/Real Estate Operations Assistant
Job summary
Location: Fully Remote — Kenya-based team member supporting a U.S. real estate professional Type/Hours: Full-Time / 40 hours per week Availability: Must be available during U.S. business hours, 8:00 a.m. – 5:00 p.m. Eastern Standard Time, with flexibility to support the client’s operating schedule. Terms of Engagement: 18-month contract
Min. qualification
Bachelors
Experience level
Mid level
Experience length
2 years
Language
English
Working hours
Contract - 8 to 5
Applicant location
Kenya
Job description & requirements
About the Role
The ideal candidate should be a high-level executive
assistant who can think ahead, stay organized, communicate clearly, and help create structure
around the daily operations of a busy real estate business.
They
should also be proactive, resourceful, polished, and
comfortable supporting both professional and occasional personal
administrative needs.
This candidate should be able to help manage client communication,
organize the database,
follow up with past clients and referral partners, assist with listing
management,
coordinate research and outreach with municipalities, and help keep the
business moving forward.Because this assistant may occasionally interact
with
clients, vendors, municipalities, agents, and referral partners, **strong written and spoken English is
required.** The ideal candidate should have a clear, professional speaking voice and be
comfortable representing the client well in written and verbal communication.
Key Responsibilities
1. Executive Administrative Support
● Provide high-level administrative support to the Executive
in the day-to-day operations of their real estate business.
● Help manage calendars, reminders, priorities, and
follow-up items.
● Organize emails, tasks, documents, and client-related
information.
● Help Christy stay focused by taking ownership of recurring
administrative responsibilities.
● Anticipate needs and proactively identify ways to improve
organization and efficiency.
● Assist with both business-related and occasional personal
administrative tasks as needed.
2. Database, CRM, and Client Follow-Up
● Help manage and maintain the Executive’s database of past
clients, friends, referral partners, and agents.
● Support ongoing follow-up with past clients and referral
sources.
● Assist in organizing contacts and keeping CRM records
accurate and up to date.
● Help identify opportunities for consistent communication
with the Executive’s sphere of influence.
● Support client retention, referral generation, and
long-term relationship management.
3. Real Estate Listing Management
● Assist with listing coordination and administrative tasks
related to active and upcoming listings.
● Help gather and organize listing information, documents,
photos, and supporting materials.
● Support communication with vendors, municipalities, and
other parties involved in the listing process.
● Research septic permits, property information,
municipality requirements, and related documentation as needed.
● Help ensure listing-related tasks are completed accurately
and on schedule.
● Maintain organized records for each listing.
4. Research, Municipality Outreach, and Permit Support
● Contact municipalities, county offices, or other local
departments to gather property-related information.
● Research septic permits, property records, zoning
information, or other listing-related documentation.
● Send emails, make calls, and follow up with offices or
vendors as needed.
● Track outstanding requests and provide clear updates to
the Executive.
● Organize documents and information so they are easy to
find and reference.
5. Client-Facing Communication
● Assist with professional communication to clients,
vendors, agents, referral partners, and local offices.
● Draft and send emails using clear, polished, and
professional language.
● Make occasional client-facing or vendor-facing calls as
needed.
● Represent the Executive’s business with professionalism,
warmth, and attention to detail.
● Communicate clearly and respectfully in all interactions.
● Escalate important issues, sensitive communication, or
decision points to the Executive.
6. Social Media and Marketing Support
● Assist with social media posting and basic content
support.
● Use Canva to create or edit simple marketing graphics,
social posts, and visual materials.
● Help post content to platforms such as Facebook,
Instagram, and other Meta tools.
● Support basic social media organization, scheduling, and
consistency.
● Assist with creating or organizing marketing assets for
listings, client communication, and general brand presence.
● Help maintain a polished and professional online presence.
7. Video Library and Process Documentation
● Help create and organize a video training or process
library using tools such as Loom.
● Document repeatable workflows, instructions, and
processes.
● Organize videos, checklists, templates, and recurring task
instructions.
● Help build systems that make the business easier to manage
over time.
● Maintain clear documentation for recurring administrative
and real estate operations tasks.
8. Event Planning and Community Engagement
● Assist in organizing client appreciation events,
educational workshops, networking events, sponsorship activities, and community
outreach
programs.
● Coordinate vendors, venues, catering, supplies,
invitations, staffing, and event logistics.
● Track RSVPs, guest communication, and post-event
follow-up.
9. Business and Office Support
● Track receipts, expenses, office supplies, client gifts,
event materials, signage,lock boxes, and marketing inventory.
● Assist with basic bookkeeping preparation and organization
of business records.
● Research products, services, vendors, software, and
business solutions, and provide organized recommendations.
● Order supplies, gifts, marketing materials, and business
resources as needed.
Required Qualifications
● 2 – 3+ years of experience supporting a busy executive,
business owner, real estate professional, or professional services leader in a high-level administrative, operations, client service, or executive assistant capacity, with
demonstrated success managing calendars, client communications, CRM systems, project
coordination, follow-up processes, and business operations independently in a
fast-paced environment.
● Bachelor's degree in Business Administration, Commerce,
Communications, Project Management, Real Estate, or a related field pref
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