Front Office Personnel / Receptionist
Job summary
Job Summary Our client in the hospitality industry is seeking a professional, customer-focused, and organized Front Office Personnel/Receptionist to manage front desk operations and ensure excellent customer service.
Min. qualification
Certificate
Experience level
Entry level
Experience length
1 year
Language
English
Working hours
Full Time - 8 to 5
Applicant location
Kenya
Job description & requirements
Job Title: Front Office Personnel / Receptionist
Location: Kitui
Employment Type: Full-Time
Salary: KES 20,000 Net
Key Roles
- Welcome and assist visitors and guests professionally.
- Answer and direct phone calls and emails.
- Manage bookings, appointments, and reservations.
- Maintain accurate records and customer information.
- Handle customer inquiries and resolve complaints promptly.
- Support administrative and office coordination tasks.
Qualifications
- Certificate, Diploma, or Degree in Hospitality Management, Business Administration, Customer
Service, or a related field.
- Previous experience in a front office or receptionist role is an added advantage.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office applications.
How to Apply
Interested candidates should send their CV and cover letter to Info@tolvinsolution.com.
Only shortlisted candidates will be contacted.
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