Kenya Channel & Store Operations Lead

Qualifications:

Ø  Diploma or Bachelor's degree in Marketing, Business Administration,

Retail Management, Electrical Engineering, Energy, Engineering, or a related

field.

Ø  Minimum five years of experience in channel sales, regional management,

B2B sales, retail operations, or the renewable energy, solar, or electrical

industry.

Ø  Previous team management experience.

Ø  Strong understanding of the Kenyan market.

Ø  Existing relationships with solar companies, electrical contractors, EPC

companies, installers, or distributors are highly desirable.

Ø  Excellent customer development, negotiation, project management, and

cross-functional coordination skills.

Ø  Willingness to travel extensively within Kenya.

Ø  Good English communication skills; Kiswahili is an advantage.

Ø  Proficient in Excel, Google Sheets, and basic CRM systems.

Results-oriented with strong execution skills

and the ability to solve problems independently.

Key responsibilities:

·         Oversee the daily management and coordination of the Kenya project and report progress to company headquarters.

·         Manage four Regional Sales Representatives and drive customer acquisition, dealer development, installer recruitment, store development, and sales follow-up.

·         Lead the establishment of the first batch of retail stores, including site selection, renovations, demo units, marketing materials, store launch, and operational readiness.

·         Coordinate with customer teams regarding partnerships, meeting minutes, action plans, and issue resolution.

·         Develop key accounts and flagship stores in Nairobi and surrounding areas.

·         Work with the technical team to organize installer training, product training, and sales training.

·         Coordinate warehouse, finance, sales support, and customer teams to ensure smooth product delivery, inventory, invoicing, documentation, and data synchronization.

·         Prepare weekly reports covering project progress, sales pipeline, store development, regional sales performance, and operational risks.

·         Recommend corrective actions or personnel replacements for underperforming regions, stores, or sales staff.