SECURITY ASSOCIATE

NATURE OF JOB

FULL TIME

INDUSTRY

HOSPITALITY

SALARY

KSHS.26,500 + SERVICE CHARGE

JOB LOCATION

AIRPORT, MOMBASA ROAD

DUTIES AND RESPONSIBILITIES

Surveillance & Patrol

Conduct scheduled and random patrols of all hotel areas including guest floors, parking areas, perimeter, back-of-house, and public spaces

Monitor CCTV systems continuously and identify any suspicious or unusual activity

Ensure all security equipment (radios, cameras, alarms) is functional and report faults immediately

Maintain a visible presence to deter unauthorized activities and reassure guests

Access Control & Loss Prevention

Manage entry and exit points, ensuring only authorized persons access restricted areas

Verify staff IDs, visitor passes, and supplier documentation

Monitor movement of goods in and out of the premises to prevent theft or pilferage

Conduct bag checks in line with company policy while maintaining professionalism

Incident Response & Reporting

Respond promptly to emergencies such as fire alarms, medical incidents, disturbances, or security breaches

De-escalate conflicts involving guests, staff, or external parties in a calm and professional manner

Record detailed incident reports, including observations, actions taken, and outcomes

Preserve evidence and support investigations where required

Health, Safety & Emergency Preparedness

Support implementation of fire safety and evacuation procedures

Participate in emergency drills and ensure readiness at all times

Provide basic first aid and coordinate medical assistance when needed

Identify potential safety hazards and report or rectify them proactively

Guest & Staff Support

Offer assistance to guests in a courteous and professional manner while ensuring safety

Escort guests or staff when necessary, especially in late hours or sensitive situations

Handle lost and found items in accordance with hotel procedures

Balance security enforcement with a customer-friendly approach

Coordination & Communication

Liaise with supervisors, management, and external agencies (police, fire services, ambulance) when required

Communicate clearly during shift handovers, ensuring continuity of security operations

Work closely with other departments (Front Office, Housekeeping, Engineering) to address safety concerns

Compliance & Standards

Enforce hotel policies, security protocols, and legal regulations

Maintain confidentiality of sensitive information and incidents

Uphold high standards of discipline, grooming, and professionalism

Adhere to ethical conduct and demonstrate integrity at all times

KEY REQUIREMENT SKILLS AND QUALIFICATION

Diploma in Security Management, Criminology, or a related field

2–3 years of experience in a hotel or hospitality security setup

Basic knowledge of first aid and emergency response procedures

Familiarity with CCTV systems and access control systems

Strong observation, communication, and problem-solving skills

High level of integrity, professionalism, and reliability

Ability to remain calm under pressure and respond effectively to emergencies

Physically fit and able to stand or patrol for extended periods

HOW TO APPLY

If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com

Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.