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Security Team Lead

WORK Global Careers Limited Nairobi 26 May
Customer Service & Support Full Time KSh 90,000 - 105,000
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Job summary

The Security Team Lead ensures governance, compliance, enforcement, and incident management across all sites, standardizing SOPs, strengthening access controls, reducing abuse, and driving centralized, tech-enabled security operations.

Min. qualification

Bachelors

Experience level

Mid level

Experience length

4 years

Language

English

Working hours

Full Time - 8 to 5

Applicant location

Kenya

Job description & requirements

Key Responsibilities****Security Governance & Compliance

Establish and enforce standardized security SOPs across all properties.

Ensure consistent implementation of access control, visitor management, guard operations, and incident response.

Act as the single point of accountability for compliance, investigations, and incident closure.

Conduct scheduled and random compliance audits.

Develop and maintain monthly security compliance scorecards.Incident Management & Investigations

Manage centralized incident reporting, escalation, tracking, and closure.

Lead investigations into unauthorized access, misuse of codes, staff misconduct, guest abuse, and breaches of protocols.

Ensure proper documentation with evidence and corrective actions.

Coordinate with Operations, HR, Legal, and Facilities on disciplinary or legal actions.Access Control & Visitor Management

Strengthen controls around access issuance, approvals, and revocations.

Maintain audit trails for all access requests.

Oversee visitor management compliance.

Unliminate undocumented or unauthorized access practices.Security Provider Management

Oversee contracted security companies across projects.

Ensure provider compliance with contracts, SOPs, deployment standards, and disciplinary procedures.

Review guard deployment, shift handovers, attendance, and readiness.

Conduct performance reviews and recommend corrective actions.Reporting & Audit

Maintain a centralized incident register with documentation and closure tracking.

Prepare weekly and monthly reports covering incidents, audits, risk trends, compliance gaps, and corrective actions.

Support management reviews and improvement initiatives.Technology & Continuous Improvement

Support implementation of centralized access control, CCTV, and visitor management systems.

Recommend process improvements to reduce manual weaknesses and risks.

Drive continuous improvement and accountability across all properties.

Qualifications & Experience

Bachelor’s Degree or Diploma in Security Management, Criminology, Risk Management, or related field.

4–6 years’ experience in security operations, investigations, or compliance management.

Multi-site security operations experience is an advantage.

Strong knowledge of access control systems, CCTV operations, and incident management.

Experience managing outsourced security service providers.

Familiarity with audits, investigations, and SOP enforcement.

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