Team Leader in an Annotation Company
Job summary
The Team Leader will be responsible for supervising daily operations, monitoring performance, coaching team members, maintaining quality standards, and driving continuous process improvement while ensuring projects are delivered accurately and on time.
Min. qualification
Bachelors
Experience level
Mid level
Experience length
3 years
Language
English
Working hours
Full Time - 8 to 5
Applicant location
Kenya
Job description & requirements
Key Responsibilities
- Lead, supervise, and motivate a team of AI annotators to achieve productivity and quality targets.
- Allocate daily annotation tasks, monitor workload distribution, and track attendance and team performance.
- Conduct quality assurance reviews to ensure annotation accuracy, consistency, and compliance with project guidelines before client delivery.
- Coordinate project execution by monitoring timelines, resolving operational challenges, and escalating issues where necessary.
- Train, mentor, and coach new and existing annotators on annotation tools, quality standards, and best practices.
- Monitor and evaluate team KPIs, including annotation accuracy, productivity, turnaround time, error rates, and quality scores, while implementing performance improvement plans.
- Serve as the primary liaison between the annotation team and project managers, communicating project updates, client feedback, and operational changes.
- Identify opportunities to improve workflows, update annotation guidelines, and implement best practices to enhance quality and efficiency.
- Ensure compliance with data security, confidentiality, and company policies while maintaining accurate project documentation and performance reports.
Qualifications & Requirements
- Bachelor's degree in Computer Science, Information Technology, Data Science, Business, or a related field.
- Minimum of 3 years' experience in AI data annotation, data labeling, or a related operations environment, with at least 1 year in a supervisory or team leadership role.
- Proven experience managing teams, monitoring performance, and delivering projects within strict deadlines and quality standards.
- Strong understanding of quality assurance processes, performance metrics, and continuous process improvement.
- Proficiency in annotation platforms, Microsoft Office Suite (particularly Excel), Google Workspace, and project management tools.
- Excellent leadership, communication, problem-solving, coaching, and stakeholder management skills, with a strong commitment to data confidentiality and operational excellence.
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