Workflow and Office Relations Coordinator (WORC)
Job summary
We are looking for a highly organized, observant, and proactive person to coordinate office workflow, monitor task completion, support employee communication, and help maintain a productive and respectful working environment.
Min. qualification
Bachelors
Experience level
Senior level
Experience length
4 years
Language
English
Working hours
Full Time - 8 to 5
Applicant location
Kenya
Job description & requirements
The Workflow and Office Relations Coordinator (WORC) sits at the center of daily office operations. The successful candidate will ensure that tasks are properly recorded, assigned, followed up, and completed on time. They will also coordinate onboarding, leave schedules, employee training, office administration, reporting, and internal team activities.
Key responsibilities include:
- Monitoring daily tasks, deadlines, corrections, and outstanding issues in Asana
- Assigning and redistributing tasks according to workload and employee competencies
- Identifying delays, bottlenecks, and recurring workflow problems
- Preparing daily, mid-week, weekly, and monthly management reports
- Monitoring employee performance, workload, KPIs, and probation periods
- Coordinating leave schedules, duty rosters, public holiday notices, and work handovers
- Supporting new employee onboarding, training, assessments, and adaptation
- Maintaining current employee documentation
- Coordinating office maintenance, utilities, supplies, contractors, and service providers
- Monitoring administrative expenses and maintaining the office budget tracker
- Organizing birthdays, team activities, internal events, and office initiatives
- Supporting clear, respectful, and professional communication within the team
- Escalating urgent operational or employee-related concerns to management
The ideal candidate should have:
- Strong organizational and follow-up skills
- Experience coordinating people, tasks, or office operations
- Confidence using Asana or a similar task management system
- Excellent written and verbal communication skills
- Strong attention to detail and deadlines
- The ability to analyze workloads and employee performance objectively
- A practical approach to problem-solving
- Discretion when handling employee and company information
- The confidence to remind, coordinate, redirect, and escalate when required
- A calm, fair, and professional approach to working with different personalities
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