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Customer Service Jobs, Mogo Finance Jobs. Job Purpose The Senior Customer Care Agent is a high-performing frontline agent who combines strong customer handling with advanced process knowledge, escalation support, and peer guidance. While still actively answering calls and handling customer cases, the Senior Customer Care Agent acts as a first-line support point for other agents, a reliable handler of urgent and priority situations, and a structured feedback source from frontline operations. This role does not include direct people management but carries functional leadership and accountability expectations Key Responsibilities Customer Handling & Priority Cases Handle inbound a

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Customer Service Jobs, Mogo Finance Jobs. Responsibilities Organize and coordinate work tasks to ensure efficient operations. Ensure full compliance with ethical standards, company policies, and procedures. Maintain confidentiality of company and customer information at all times. Ensure timely execution and completion of duties assigned under this Job Description. Maintain full knowledge of the company’s operations, structure, products, and services. Monitor and enforce customer contractual obligations, payment timelines, and debt recovery processes. Supervise team activities to ensure achievement of set collection targets. Monitor, train, and support staff on the use of

Ujuzi Fursa Africa

Hotel Jobs. Ujuzi Fursa Africa Jobs Position Summary The Chef is responsible for preparing nutritious, balanced meals tailored to patients’ and clients’ dietary needs. The role involves close collaboration with healthcare providers and nutritionists to support patient health and recovery. The Chef ensures that all meals comply with medical dietary requirements while maintaining high standards of food safety, hygiene, quality, and presentation. Key Responsibilities and Duties Meal Planning & Preparation Design and prepare daily meals in line with nutritionist and healthcare provider guidelines. Cater to specific dietary needs such as diabetes, heart disease, allergies, and

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Procurement Jobs, Safal Group Jobs. Key responsibilities: Procurement Timely procurement of material and services at the most competitive rates without compromising on quality. Enhance the process efficiency of PR to PO and fulfil the procurement requirements on time at an optimised cost without compromising on quality. Ensure adherence to the procurement policy and SOP, and that minimum audit observations are made during internal/external audits. Identify & implement opportunities for Cost optimization and efforts to bring down the total time of the SCM cycle. Effectively manage the urgent requirement & uncertainty by making effective coordination with Internal Customers t

Baobab Beach Resort And Spa

Hotel Jobs. Baobab Beach Resort and Spa Jobs We are looking for an organized and experienced Chief Steward to lead our stewarding operations and uphold top cleanliness and hygiene standards. Key Responsibilities Oversee and manage all stewarding operations within the kitchen and F&B outlets Ensure cleanliness, sanitation, and hygiene standards are maintained in accordance with health and safety regulations Supervise, train, and schedule stewarding staff Manage inventory of cleaning supplies, chemicals, and equipment Coordinate with kitchen and service teams to ensure smooth operations Maintain proper waste management and recycling practices Ensure proper handling and storag

Baobab Beach Resort And Spa

Hotel Jobs. Baobab Beach Resort and Spa Jobs We are looking for a dynamic and results-oriented Assistant Food and Beverage Manager to join our team. Key Responsibilities Support the F&B Manager in daily outlet operations Maintain and elevate service standards across all outlets Oversee staff scheduling and staff training initiatives Lead daily briefings and staff training initiatives Ensure hygiene and cleanliness standards are upheld Monitor buffet presentation and service quality Drive ala carte sales and guest satisfaction Manage stock control and operational efficiency Ensure all equipment is well-maintained and functional Candidate Profile Diploma/Degree in

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Customer Service Jobs.t Rose Avenue Group Jobs Job Responsibilities Customer Success Strategy & Unified Operating Model Design and own the Customer Success strategy across all five markets, aligned to commercial targets and brand positioning. Build a single, standardised Customer Success engine covering service principles, journey standards, SLAs, escalation paths, and quality benchmarks, deliberately localised to meet the needs of each market. Drive a shared set of practices across countries to ensure consistent experience quality whether in Lagos, Accra, Nairobi, Kampala, or Kigali. Employer Retention, Repeat Demand & Wallet-Share Expansion Design the employer experien

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Job Title: Date Posted: Job Type: Employer: Industry: Salary: Location: Country: Deadline: Summary: University Jobs, Murang’a University of Technology Jobs. Requirements for the position of Driver II Grade 3/4 Have at least KCSE level of education. Have a clean valid driving license classes ABCE and PSV. Have passed in Occupational Test Grade III. Have a certificate in First Aid. Have at least five (5) years satisfactory previous driving experience Certificate of good conduct. Must be at least 25 years old. How to Apply Applicants are required to How to apply: apply online through the online link available on the portal (careers section). In addition, submit one (1) copy

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University Jobs, Murang’a University of Technology Jobs. Requirements for the position of Mechanic I Grade 5/6 Have at least KCSE level of education or equivalent. Have a clean valid driving license classes ABCE and PSV. Have passed in Occupational Test Grade II. Have passed Government Trade Test II(Moto vehicle/Mechanic/Electrical). Have a certificate in First Aid. Have at least five (5) years satisfactory previous driving mechanic/electrician experience at Grade 3/4. Certificate of good conduct. Must be at least 30 years old. How to Apply Applicants are required to How to apply: apply online through the online link available on the portal (careers section). In additi

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University Jobs, Murang’a University of Technology Jobs. Requirements for the position of Transport Officer Grade 9/10 Bachelor degree in transport management or its equivalent. At least three (3) years experience as Assistant Transport Officer grade 7/8. Valid driving license (all classes). Must be computer literate. How to Apply Applicants are required to How to apply: apply online through the online link available on the portal (careers section). In addition, submit one (1) copy of the application clearly sealed and marked on the envelope “application for the position of specific area applying for” to the undersigned. The application should contain a detailed curriculum v

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Quality Control Jobs, M-KOPA Solar We are looking for a Senior Manager – Quality & Operational Excellence to lead M-KOPA Kenya’s independent, centralized Quality and Operational Excellence function across Telesales, Customer Care, and Retail operations. This role offers the opportunity to define and execute the strategic direction for operational excellence at M-KOPA Kenya, leading a three-pillar department that ensures world-class operational standards enable sustainable business growth. You’ll lead Quality Assurance & Compliance, Training & Capability Development, and Process Excellence teams, driving preventive controls that identify and mitigate operational risks before they escalate

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Job Title: Date Posted: Job Type: Employer: Industry: Salary: Location: Country: Deadline: Summary: Media Jobs, The Pharo Foundation Jobs. Opportunity A Social Media Manager at Pharo Foundation is responsible for executing the organisation’s digital voice across platforms, ensuring that content clearly communicates impact, programmes, and strategic priorities. This role will focus on planning and producing high-quality multimedia content, managing posting schedules, and maintaining consistent branding and messaging across countries and projects. The role also involves analysing performance data to refine strategy, growing and engaging online audiences, and supporting key campaigns, part

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Agricultural Jobs, European Committee for Training and Agriculture Jobs. Duty Station: Kenya, West Pokot County. Exact location to be determined based on operational needs.) Gross Salary Range: KES 45,000 – 70,000 gross per month, commensurate with experience and qualifications. Type of Appointment: Fixed term, one year with possibility of extension Estimated Start Date: June 2026 Project Summary: CEFA will coordinate the implementation of the project “GROW – Gender-Responsive Opportunities for Water Access, Livelihood Recovery and Climate Resilience for Vulnerable Communities in West Pokot County,” funded by AICS and implemented in partnership with Perur Rays of Hope in West Pokot Cou

BBC World Service

Journalist jobs. BBC World Service Jobs PURPOSE OF THE ROLE We are recruiting a Journalist who will have a crucial part to play on the Newsday team. You’ll work on original and forward planning stories or special programmes that make an impact on air, on digital and around the BBC. Key Responsibilities Suggest creative story ideas and treatments every day for the programme and also other BBC platforms – and have a proven track record of delivering these. Understand which guests will best serve a story and know how to secure their participation. Have a strong understanding of World Service target audiences, including how to engage younger listeners and women audiences, which

M-gas

Quality Control Jobs. M-Gas Jobs Job Summary To oversee and build quality management systems that will ensure products meet standards created together with supplier, business and in-house development engineers through inspections, audits, and process improvements. Job Details Develop, implement, and maintain a quality management system, ensuring compliance with industry standards such as ISO 9001, GMP or similar. Oversee QC procedures to detect defects, inspecting raw materials, in-process production, and finished goods. Lead internal and external audits, investigating quality deviations to determine root causes and implementing corrective actions. Supervise, train, and mento

Rose Avenue Consulting Group

Customer Service Jobs. Rose Avenue Consulting Group Jobs A leading online platform that facilitates seamless connections between employers and highly skilled professionals across the region is seeking to hire The Group Head of Customer Success. The role is responsible for leading customer outcomes across five markets in Africa, spanning two well-established recruitment brands in West and East Africa. The role owns the definition and delivery of a unified Customer Success portfolio, standardising service principles, SLAs, and ways of working while preserving the local nuance each market requires. Success is measured by employer re-engagement, seeker re-placement, and growth in revenue per

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Job Title: Date Posted: Job Type: Employer: Industry: Salary: Location: Country: Deadline: Summary: Hotel Jobs.Mövenpick Hotel & Residences Jobs Must be thoroughly familiar with all Accor corporate and local Operational Standards and ensure they are followed. Key Responsibilities Maximize overall revenue from all reservation sources through the development and implementation of effective inventory and pricing strategies based on future demand forecasts for all hotel and resort properties. As well, he/she will amplify the functionality of all reservation source software. In addition, participate in the protection and efficient utilization of the Company’s assets through the impleme

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Quality Control Jobs, Mini Group Jobs. Position Summary Reporting to the Quality Assurance Supervisor, the Quality Controller will play a critical role in ensuring consistent product quality and food safety compliance. The role involves monitoring all stages of production — from raw material reception to finished product dispatch — to ensure adherence to internal standards, SOPs, ISO requirements, and regulatory guidelines. Key Duties & Responsibilities Quality Inspection & Monitoring Conduct inspections and quality checks on incoming fruits, in-process production, and finished products to ensure compliance with quality standards. Laboratory Testing & Analysis Perfor

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Job Title: Date Posted: Job Type: Employer: Industry: Salary: Location: Country: Deadline: Summary: Driver Jobs, DHL Jobs. Role Outline To plan, manage and coordinate all HGV drivers’ activity in the country in order to ensure cost effective and quality service is rendered to the client (internal & external) in line with DHL Supply chain strategy. Key Responsibilities Operational Management To ensure both internal and external customers are treated with respect by drivers and always receive the highest possible level of service. Ensure availability of competent drivers to always meet customer requirements. Lead and manage a team of drivers. Appropriately handle customer

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Procurement Jobs, Victory Farms Jobs. Key Responsibilities Lead strategic sourcing initiatives to optimize cost, quality, and delivery outcomes. Manage and develop relationships with both local and international suppliers. Negotiate contracts and drive commercial value across procurement categories. Oversee the end-to-end procurement process, from RFQ to delivery. Ensure compliance with internal policies and regulatory requirements. Coordinate import processes, including documentation and logistics. Monitor supplier performance and implement continuous improvements. Support budgeting, cost analysis, and reporting. Skills & Qualifications Bachelor’s degree in Procur