AI Workflow & Automation Specialist
Job summary
Our client, a U.S.-based provider of virtual assistant services to small businesses, churches, and nonprofits, is seeking an AI Workflow & Automation Specialist to design, build, and maintain AI-powered workflows and business automations.
Min. qualification
Bachelors
Experience level
Mid level
Experience length
3 years
Language
English
Working hours
Full Time - 8 to 5
Applicant location
Kenya
Job description & requirements
Key Responsibilities
- Design and implement AI-assisted workflows using no-code/low-code automation platforms.
- Build automations for lead generation, CRM management, outreach, reporting, scheduling, and business operations.
- Create reusable AI prompts for emails, research, reports, and documentation.
- Map business processes and recommend workflow improvements.
- Integrate business applications using tools such as Zapier, Make, Airtable, Power Automate, and HubSpot.
- Test, troubleshoot, monitor, and maintain automation workflows.
- Organize and validate business data to ensure workflow accuracy.
- Prepare SOPs, workflow documentation, user guides, and training materials.
- Ensure compliance with data privacy, security, and responsible AI practices.
- Produce reports and recommend continuous process improvements.
Requirements
Qualifications
- Bachelor's degree in **Computer
Science, Information Technology, BBIT, Software Engineering,
Information Systems, Data Science, AI, ICT, or a related field.**
- 3–5 years of experience in workflow automation, AI tools, business systems, CRM administration, operations, or related roles.
- Hands-on experience with automation platforms such as Zapier, Make,
Power Automate, Airtable Automations, HubSpot Workflows, or similar
tools.
- Experience using AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot.
- Strong understanding of workflow automation concepts, data management, documentation, and process improvement.
- Excellent written and verbal English communication skills.
- Strong analytical, troubleshooting, and organizational skills.
- Ability to work independently in a remote environment.
Preferred Qualifications
Experience with one or more of the following is an added advantage:
- APIs, webhooks, JSON, Git/GitHub
- Python, JavaScript, SQL, React, Node.js
- CRM systems, dashboards, and reporting tools
- Business productivity platforms such as Notion, ClickUp, Asana, Monday.com, Microsoft 365, or Google Workspace
- Automation or AI-related certifications
Equipment Requirements
- Personal laptop/desktop
- Reliable high-speed internet
- Professional headset for remote work
Application Requirement: Candidates must submit a portfolio demonstrating previous automation or AI workflow projects.
Benefits
- Flexible remote work
- Career growth opportunities
- Performance-based salary reviews
- Exposure to international clients
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