Director, Commercial & SME Banking Job NCBA
Job description & requirements
Job Title: Director, Commercial & SME Banking
Date Posted: 03/07/2026
Job Type: Full Time
Employer: NCBA Group
Industry: Director
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 12/07/2026
Summary:
Looking for a director job in Kenya? NCBA Group is recruiting a Director, Commercial & SME Banking in Nairobi. It requires expertise in commercial banking, SME growth, and executive leadership.
Job Purpose Statement
This is a Director position reporting to the Group Director Retail Banking. The position is responsible for executing the Bank’s strategy in Commercial and SME Banking Segments effectively and efficiently, driving performance to meet targets and grow the business by identify new opportunities, retaining and growing existing business relationships and maintaining profitable relationships with existing customers.
The segments are defined as follows;
- Commercial Clients are large businesses with turnovers above Kes. 500M p.a. and above; that do not fall within the target market or definition for Corporate Banking
- SME Banking segment comprises business clients with turnovers above Kes. 36M – Kes. 500M p.a. or any client below Kes. 36M with a working capital facility with NCBA
- Go Business segment are all other business clients with turnover below Kes. 36M p.a. or without a working capital borrowing relationship with NCBA
A key medium-term strategic outcome for this role is the achievement of recognized leadership by the NCBA Group in the Commercial and SME clients’ space
Job Specifications
Academic:
- Bachelor’s degree– Upper second or GPA 3.0.
- Master’s Degree in a business related field will be an added advantage.
Professional (preferred, not mandatory)
- CIM, AKIB
- Membership or participation in industry forums such as IOD, KAM etc.
Desired work experience:
- 15 + years of work experience in business development roles, with 5 + years leading commercial/ Business banking teams within the Banking Industry.
- In-depth knowledge of banking and business operations
- Excellent communication skills and the ability to interact with senior management, customers, vendors, partners, sales, and operations teams.
Job Dimensions
Direct Reports
- Head, Commercial Banking
- Head, SME Banking
- Manager, Go Business
- Manager CVP and Partnerships
- Senior RM Chinese Desk
Indirect Reports:
- Product Manager commercial & SME Banking
- Head Commercial & Business Banking, Trade Finance
- Head Commercial and Business Banking, Cash Management
- 9 x senior RMs Commercial Banking reporting to Head, Commercial Banking
- 85 x SME Banking RMs & ARMs reporting to Branch managers
- 20x Go Business Client service advisors reporting to the Manager Go business
How to Apply
Click here to apply
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