Emergency Task Officer Job Mogo Finance
Job description & requirements
Job Title: Emergency Task Officer
Date Posted: 16/07/2026
Job Type: Full Time
Employer: Mogo Finance
Industry: Legal
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 30/07/2026
Summary:
Legal Jobs, Mogo Finance Jobs. Looking for a legal job in Kenya? Mogo Finance is hiring an Emergency Task Officer in Nairobi, skilled in background checks, fraud prevention, and security operations.
Responsibilities
- Filing and maintaining detailed incident reports.
- Receiving all Emergency Calls from Clients.
- Immediate response to reported theft or loss of financed assets.
- Locating assets using GPS and coordinating with police, boda chairs, and field recovery staff and update on Dc card.
- Advice Client to obtain police report on all theft cases and update the Police report (OB) number on the DC card.
- Assist in negotiation of recovery facilitation when the client is not available and update the client on the cost needed during recovery.
- Update the client once the bike has been recovered whether taken to the yard or at police station.
- Liaising with local leaders, police, and security teams.
- Supporting investigation and recovery operations to minimize company loss.
- Educating clients on theft prevention and asset security.
- Share an Email of all emergency cases of non-recovered units every day and 8:00am that should be copied to HOD, ESD, Dc field manager and investigation team lead.
- Any other task that may be assigned by management.
Qualifications
- Should have a Diploma/Degree in Criminology or any other relevant academic background.
- Must have Excellent communication and interpersonal skills.
- Should be Proficiency in Microsoft Office Suite (Excel, Word and PowerPoint is a must).
- Must have Strong analytical & problem-solving skills.
- Should have the ability to adapt quickly and work independently.
- Should have the ability to be resourceful and proactive when issues arise.
- Must have excellent organizational skills and have high levels of integrity.
How to Apply
Click here to apply
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