Site Quality Manager Job Unilever

Quality Control Jobs, Unilever Jobs.

Job Purpose

Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. This key Quality role ensures systems are in place to comply with local regulatory requirements and drives site Quality improvement activities to ensure product consumer safety & overall quality and address consumer / customer issues.

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Responsibilities

The scope of the role is dependent on-site scale factors including consumer units, packing lines, site headcount – FTE, direct responsibility staff FTE, and site complexity factors such as technologies, SKU, % production direct-shipped to customer.

Decision making directly impacts consumer safety and quality of UL products in the marketplace with implications on UL reputation and brand equity. Is a key role in mitigation and management of UL Corporate Operational Risk (Design and production of products that meet our environmental, consumer safety and quality standards)

• Leadership, People, Culture & LinkageDeploys UL Quality strategy and goals through site specific projects and targetsProvides Quality leadership to influence Site Q culture through activities to create passion for products and brands, visibility for quality, and coaching of site leadershipBuilds quality and consumer safety skills and knowledge through coaching and training of factory teamEnsures Quality team has level of required skills and knowledge as appropriate to support site quality programsBuilds Site Quality talent through recruiting, coaching and trainingParticipates as lead for Site Quality in Quality meetings and forums as neededParticipates as lead for Site Quality in virtual site network meetings and forums
• Quality Systems ManagementEnsures UL QMS is implemented locally to assure consumer safety and overall quality of the final product being manufacturedVerifies compliance of site operations to UL QMS and other applicable quality related requirements through program of internal auditsEnsures complete, accurate and on-time submission of annual Quality Verification program self-assessmentEnsures that Unilever and applicable external standards and requirements are accurately represented in local procedures and work instructionsReviews and analyzes site quality KPIs, loss trees, and data to understand quality performance and identify areas for improvementEnsures that site details for Inter-Company Quality Agreements are provided to MCO receiving the product, as appropriate to product being sourcedEnsures site maintains satisfactory standings and approvals for Unilever and applicable customer required audits / certificationsEnsures site compliance with all local regulatory requirements related to consumer safety and product quality, and that ethnic and religious requirements are in place and maintained, e.g. Kosher, Halal, etc.Verifies traceability of materials, packaging and product aligned with UL and regulatory requirements and applicable consumer safety risksEnsures site utilizes SAP QM and specifications in alignment with applicable requirementsLeads for site in product incident management situations linking with MCO QualityImplements and verifies procedures to control non-conforming materials and products (e.g. identification, segregation, disposition, reprocessing)
• HACCP, Hygiene, CleaningDevelops, implements and updates site HACCP plan and pre-requisite programs and ensures mitigation of consumer safety risks through HACCP validation and on-going verificationImplement pre-requisite programs required to support site HACCP plan including validation and on-going verification requirements (e.g. pest controls, allergen management, hygienic controls, etc.)Ensures implementation and on-going compliance to requirements of category / technology GMP that are applicable to the site
• Testing & MeasurementEnsures quality of materials and packaging by implementing in-take control program (e.g. processes to receive, inspect, sample and approve for use, produce & maintain required documentation, re-control aged materials as needed, etc.)Ensures quality throughout the entire production cycle by implementing testing program aligned with UL requirements and specificationsEnsures all on-site Quality laboratories operate in accordance with good laboratory practices and all applicable UL requirements / testing methods and government / authority regulationsEnsures implementation and on-going verification of site-wide program for calibration and maintenance of inspection, measuring and testing equipmentImplements program for product fill control monitoring and on-going verification to ensure regulatory compliance and reliability of label weight declarationsImplements / maintains system to securely record and preserve required test results, audit findings and other data and information in alignment with applicable Unilever and external requirement
• UMS & Continuous ImprovementLeads Quality Pillar for site in UMS factoriesEnsures UL required IT systems, practices, loss trees and improvement tools are used to reduce / eliminate quality lossesInitiates and supports structured Q improvement activities for product and package complaints and CRQS gapsEnsures and improves quality of bought-in materials and services by monitoring supplier performance and partnering with Procurement to address quality lossesEnsures alignment between process capability and specification limits for processing and filling operations by utilizing results of process capability studies
• Innovation & ChangeApplies current tools and practices to manage quality related projectsEnsures quality resource support to innovation trials in siteEnsures site quality support as needed to early management for projec