Head of Brand Operations (Personal Brand & Business Ecosystem)

Job Title: Head of Brand Operations (Personal Brand & Business Ecosystem)

Location: Mombasa, Kenya Salary: KES 50,000 per month + Performance-Based Incentives Job Type: Full-Time

About the Role

We are seeking a high-level operator to serve as the Head of Brand Operations for Keith Muoki—a fast-growing personal brand at the intersection of coaching, digital products, live experiences, and platform-based businesses.

This role is not for beginners.

You will function as the central command point of the brand—overseeing teams, aligning execution, protecting brand integrity, and ensuring that every department performs at a high level.

You are the bridge between vision and execution.

Your Mandate

To bring structure, speed, and excellence into every part of the brand while ensuring alignment with vision, message, and revenue goals.

Key Areas of Oversight

1. Executive Operations & Team Leadership

• Supervise and coordinate all departments (content, events, sales, platform, media)
• Ensure clear roles, accountability, and delivery across teams
• Run weekly performance check-ins and enforce execution standards

1. Brand Protection & Positioning

• Guard the integrity, tone, and public perception of the brand
• Ensure all outward communication reflects authority, clarity, and consistency
• Act as a gatekeeper for what goes out publicly

1. Content & Media Ecosystem

• Oversee content direction across TikTok, livestreams, and social platforms
• Ensure consistency in message, frequency, and quality
• Work with content teams to optimize reach, engagement, and growth

1. Events, Shows & Experiences

• Oversee planning and execution of live events, coaching programs, and shows
• Ensure premium experience, strong attendance, and smooth delivery
• Coordinate logistics, promotions, and team responsibilities

1. Revenue Systems & Product Performance

• Monitor and improve performance of books, courses, and digital products
• Work with marketing and sales teams to optimize conversions
• Track revenue trends and identify growth opportunities

1. Platform Oversight (Kujuana Matchmaking)

• Supervise growth, engagement, and operational performance
• Ensure platform aligns with brand values and user experience standards
• Coordinate campaigns and feature improvements

1. Data, Reporting & Strategic Feedback

• Track key metrics across all departments
• Identify inefficiencies, gaps, and opportunities
• Provide clear reports and actionable insights to guide decisions

Minimum Requirements

• Proven experience (3+ years) in operations, brand management, or project leadership
• Demonstrated ability to manage teams and coordinate multiple business functions
• Strong understanding of digital content ecosystems and online business models
• Track record of executing campaigns, events, or brand growth initiatives
• High-level organizational and leadership ability

Non-Negotiable Traits

• Extreme ownership and accountability
• Systems thinker (you see structure, not chaos)
• Strong decision-making ability under pressure
• Attention to detail without losing the big picture
• Discretion, maturity, and professionalism

Performance-Based Incentives

• Your growth in this role will be tied to results, including:
• Revenue growth (products, events, platforms)
• Audience expansion and engagement
• Operational efficiency and execution quality

What This Role Is (And Is Not)

This is:

• A leadership role
• A coordination and oversight position
• A growth opportunity into a senior executive role

This is NOT:

• A content posting job
• A beginner position
• A role for someone who needs constant supervision

Why Join

• Direct access to a fast-scaling personal brand with continental reach
• Opportunity to grow into a top-level operator managing a multi-division ecosystem
• High-impact environment where execution matters

How to Apply

Send your CV and a brief cover letter outlining:

Your experience managing teams or operations

Results you have personally driven

Why you are suited for a leadership role in a fast-moving brand