HR Officer
Job summary
The HR Officer is responsible for supporting daily human resource operations within the hotel, including recruitment, employee relations, attendance management, payroll coordination, training, compliance, and staff welfare. The role ensures smooth HR operations while maintaining hotel standards, labor law compliance, and employee satisfaction.
Min. qualification
Bachelors
Experience level
Entry level
Experience length
3 years
Language
English
Working hours
Full Time - 8 to 5
Applicant location
Nairobi, Kenya
Job description & requirements
Recruitment & Onboarding
- Handle manpower requisitions and recruitment for hotel staff.
- Coordinate interviews, selection, and joining formalities.
- Prepare employment contracts, offer letters, and employee documentation.
- Conduct employee induction and orientation programs.
Employee Relations
- Maintain positive employee relations and address staff concerns.
- Handle disciplinary issues, warning letters, and grievance procedures.
- Support employee engagement and welfare activities.
- Ensure professional conduct and adherence to hotel policies.
Attendance & Payroll
- Monitor employee attendance, shifts, overtime, and leave records.
- Coordinate payroll inputs with finance/accounts department.
- Ensure accurate records for salary processing and statutory deductions.
HR Administration
- Maintain employee personal files and HR records.
- Update HR databases, contracts, and employee information.
- Prepare HR reports such as manpower, turnover, leave, and attendance reports.
- Ensure confidentiality of employee information.
Training & Development
- Coordinate staff training programs and performance evaluations.
- Identify training needs in coordination with department heads.
- Maintain training records and compliance certifications.
Compliance & Policies
- Ensure compliance with labor laws and hotel HR policies.
- Monitor health, safety, and workplace standards.
- Assist during audits and inspections.
Requirements
- Bachelor’s Degree/Diploma in Human Resources, Business Administration, or related field.
- Minimum 2–5 years of HR experience in hotel/hospitality industry.
- Good knowledge of labor laws and HR practices.
- Experience handling hotel staff operations and shift scheduling.
- Proficiency in MS Office and HR/payroll systems.
- Strong communication and interpersonal skills.
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