People, Culture & Performance Lead

Location Westlands, Nairobi.

Employment Type Full-Time

A dynamic, innovation-driven, and fast-growing organization is seeking to recruit an experienced, strategic, and forward-thinking People, Culture & Performance Lead to provide leadership in shaping and driving the organization’s people strategy, culture agenda, and performance architecture in alignment with organizational priorities, growth ambitions, and operational excellence.

This is a senior leadership role responsible for strengthening organizational effectiveness, building high-performing teams, enhancing staff engagement and accountability, modernizing people systems, and supporting sustainable organizational growth through progressive and people-centered leadership.

The successful candidate will play a critical role in creating a modern, agile, digitally enabled, and purpose-driven workplace by strengthening culture, improving workforce capability, introducing innovative HR systems and practices, and supporting leadership and teams to operate effectively in a fast-paced and evolving environment.

This opportunity is ideal for a credible, emotionally intelligent, digitally fluent, and futurefocused professional who can influence senior stakeholders, coach managers, and work effectively with youthful, ambitious, and high-performing teams while balancing structure, agility, empowerment, accountability, and results.

ABOUT THE ROLE

The People, Culture & Performance Lead will provide both strategic leadership and hands-on

oversight across the full employee lifecycle, including:

• Organizational development and workforce planning
• Talent acquisition and onboarding
• Staff engagement and culture strengthening
• Performance management and accountability systems
• Learning, leadership development, and coaching
• HR operations, compliance, and policy management
• Internal communication and staff experience
• Digital HR transformation and AI-enabled workplace innovation

The role requires a strong combination of strategic thinking, execution capability, leadership maturity, people management expertise, innovation mindset, and operational discipline.

KEY RESPONSIBILITIES

A. Strategic People Leadership & Organizational Development

The successful candidate will:

• Lead the development and implementation of the organization’s People, Culture & Performance Strategy aligned to business priorities and growth objectives.
• Provide strategic leadership and advisory support to management on workforce planning, organizational design, staff capability, succession planning, culture strengthening, and organizational effectiveness.
• Support leadership during periods of organizational growth, transformation, restructuring, and change management.
• Strengthen collaboration, accountability, communication, and alignment across teams and departments.
• Identify and introduce modern workplace practices and people management approaches relevant to fast-growing, innovation-led, and digitally enabled organizations.
• Contribute towards building a scalable and sustainable organizational structure capable of supporting long-term growth.

B. Culture, Staff Experience & Engagement

The role will lead efforts to:

• Shape and strengthen a high-performance, values-driven, collaborative, and purpose centered organizational culture.
• Design and implement staff engagement initiatives that strengthen teamwork, inclusivity, wellbeing, innovation, communication, and employee experience.
• Support leadership in embedding organizational values and culture into systems, processes, leadership practices, and decision-making.
• Conduct staff engagement, climate, satisfaction, and culture assessments and recommend practical improvement actions.
• Develop systems that strengthen staff recognition, communication, collaboration, and overall workforce effectiveness.
• Promote a respectful, safe, inclusive, and professional work environment.

C. Performance Management & Accountability

The People, Culture & Performance Lead will:

• Design and oversee a modern performance management and accountability framework that supports measurable results, ownership, and continuous improvement.
• Support managers and teams in setting clear goals, KPIs, deliverables, and performance expectations.
• Lead performance review processes, coaching conversations, and performance improvement initiatives.
• Develop tools, dashboards, systems, and reporting mechanisms to strengthen workforce performance monitoring and productivity tracking.
• Strengthen a culture of execution discipline, accountability, feedback, and results orientation across the organization.
• Build management capability in performance leadership and people management.

D. Talent Management, Learning & Workforce Development

The role will oversee:

• Talent acquisition, onboarding, workforce planning, and staff retention initiatives.
• Development of scalable systems for identifying, developing, engaging, and retaining high-potential talent.
• Learning and development initiatives that strengthen staff capability, leadership growth, and professional development.
• Coaching and mentorship support for youthful and ambitious teams.
• Succession planning and workforce capability development.
• Promotion of continuous learning, innovation, adaptability, and professional excellence across teams.

E. Digital HR, Innovation & AI Integration

The successful candidate will:

• Lead the introduction and optimization of modern HR systems, digital workplace tools, and staff-facing platforms that improve efficiency, compliance, reporting, collaboration, and employee experience.
• Champion innovation and continuous improvement across people systems and organizational processes.
• Explore and support practical adoption of AI-enabled workplace and people management solutions.
• Use workforce analytics, people data, dashboards, and reporting tools to support evidence-based decision-making and proactive workforce planning.