SKINCARE CONSULTANTS

JOB TITLE: SKINCARE CONSULTANTS

NATURE OF JOB: FULL TIME

INDUSTRY: BEAUTY, SKINCARE & WELLNESS

SALARY: KSHS.35,000 PLUS COMMISSIONS

JOB LOCATION: NAIROBI

DUTIES AND RESPONSIBILITIES

Client Consultation & Skin Analysis

• Conduct in-depth skin assessments using visual and/or diagnostic tools.
• Identify skin types and conditions such as acne, hyperpigmentation, sensitivity, aging, and dehydration.
• Develop personalized skincare routines aligned with client goals and lifestyle.

Product Recommendation & Retail Sales

• Recommend suitable skincare products and treatment plans based on assessments.
• Drive product sales through consultative selling and upselling techniques.
• Consistently meet and exceed individual and team sales targets.

Client Experience & Relationship Management

• Deliver a high-touch, luxury client experience from consultation through follow-up.
• Build long-term relationships to encourage repeat visits and client retention.
• Handle client inquiries, concerns, and feedback professionally and promptly.

Skincare Education & Advisory

• Educate clients on skincare routines, ingredients, and product usage.
• Stay informed on new skincare trends, technologies, and product innovations.
• Provide aftercare guidance and monitor client progress over time.

Brand Representation & Professional Standards

• Maintain a polished, well-groomed appearance suitable for a high-end setting.
• Uphold brand values, image, and service standards at all times.
• Ensure cleanliness, hygiene, and proper product handling within the workspace.

Record Keeping & Reporting

• Maintain accurate client consultation records and purchase history.
• Track sales performance and client engagement metrics.
• Provide feedback on product performance and client preferences.

Team Collaboration & Operations Support

• Work closely with therapists, dermatologists, or retail staff to ensure seamless service delivery.
• Support store/clinic operations, including stock awareness and merchandising.
• Participate in training sessions, promotions, and marketing activities.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Certification in Beauty Therapy, Cosmetology, Dermatology, or a related skincare field.
• Minimum of 2 years’ professional experience in a skincare-related role (clinic, spa, dermatology center, or pharmacy).
• Strong understanding of different skin types, conditions, and skincare products.
• Proven ability to assess skin concerns and recommend effective solutions.
• Excellent communication, consultation, and customer service skills.
• Sales-oriented with the ability to meet and exceed targets.
• Well-groomed with a professional appearance suitable for a high-end environment.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.